Terms of Service

1. Service Description

AskArchie ("the Service") is an Internal Developer Platform (IDP) that enables organizations to manage, deploy, and govern multi-cloud infrastructure through standardized blueprints. The Service is provided by AskArchie ("we", "us").

2. Early Access

The Service is currently in early access. Features may change, and the Service is provided as-is without warranty of any kind. We are actively developing and improving the platform based on user feedback.

3. Account & Authentication

• You sign in using Google OAuth or other supported identity providers. We do not store passwords.
• You are responsible for maintaining the security of your authentication credentials.
• Each user account is associated with an organization (tenant). Data is isolated between organizations.

4. Cloud Credentials

• AskArchie operates on a per-operation credential model. Cloud credentials (AWS, Azure, GCP) are provided by you at the time of each operation.
• Credentials are used for the duration of the operation and then discarded. We do not store your cloud credentials long-term.
• You are responsible for the scope and permissions of credentials you provide.
• You are responsible for all cloud costs incurred by infrastructure deployed through AskArchie.

5. Your Infrastructure

• Infrastructure is deployed into your cloud accounts, not ours. AskArchie is the orchestrator, not the host.
• AskArchie does not access resources outside the scope of the Pulumi stack being managed.
• Revoking your cloud credentials immediately removes AskArchie's ability to manage your infrastructure.

6. Data & Tenant Isolation

• All data is scoped to your organization (tenant). No cross-tenant data access is possible.
• Blueprint configurations, deployment history, and audit logs belong to your organization.
• Pulumi state files are stored in isolated S3 paths per tenant.

7. Acceptable Use

You agree not to use the Service to deploy infrastructure that violates applicable laws, hosts malicious software, or is used for unauthorized access to third-party systems.

8. Limitation of Liability

During early access, the Service is provided "as is" without warranties of any kind. AskArchie is not liable for cloud costs, infrastructure failures, or data loss resulting from use of the Service. You are responsible for reviewing infrastructure changes before applying them.

9. Changes to Terms

We may update these terms as the Service evolves. Continued use of the Service after changes constitutes acceptance of the updated terms.

10. Contact

Questions about these terms? Contact us at security@askarchie.io